Thermomix TM6

We accept payment by any of the following methods: Stripe

Shipping Policy
Sholank Gadgets (“we” and “us”) is the operator of (sholankgadgets.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.


General


Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.


Shipping Costs


Shipping costs are calculated during checkout based on flat rate. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.


Returns


Return Due To Change Of Mind
Sholank Gadgets will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Warranty Returns


Sholank Gadgets will happily honor any valid warranty claims, provided a claim is submitted within 60 days of receipt of items. Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim. Upon return receipt of items for warranty claim, you can expect Sholank Gadgets to process your warranty claim within 5 days. Once warranty claim is confirmed, you will receive the choice of:

refund to your payment method
a refund in store credit
a replacement item sent to you (if stock is available)
Delivery Terms


Transit Time
We provide shipping within the Contiguous United States (48). Domestic shipments are typically in transit for 2 – 3 days.


Dispatch Time


Orders are usually dispatched within 2 business days of payment of order Our warehouse operates on Monday – Wednesday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.


Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.


P.O. Box Shipping
Sholank Gadgets will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.


Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.


Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.


Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation


Tracking Notifications


Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Parcels Damaged In Transit


If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.


Duties & Taxes


Sales Tax


Sales tax has not been applied to the price of the goods as displayed on the website


Cancellations


If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.


Insurance


Parcels are insured for loss and damage up to the value as stated by the courier.


Process for parcel damaged in-transit


We will process a refund or replacement as soon as the courier has completed their investigation into the claim.


Process for parcel lost in-transit


We will process a refund or replacement as soon as the courier has conducted an investigati

Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns
To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?
Contact us at { sholankgadgets@outlook.com } for questions related to refunds and returns.

We ship within 2 days