On special orders, payment is required before the item is made.
I DO COMBINED SHIPPING!!
Digital purchases: please be sure to check your invoice for download. It should also be sent to your email you provided to PayPal. If you have a prior invoice that you didn't paid, it will not show up in that invoice. Always check the one you paid.
I DO NOT SHIP INTERNATIONAL!!!!
Physical items will be shipped on or the next business day following receipt of payment. All of my items are shipped USPS, unless other arrangements are made prior to the purchase.
**Please note that there are no additional charges or surprise charges on shipping. What the shipping charge is in the listing is what you will be charged. No more. You may receive a refund if I find the shipping is less. I will also change the shipping charge on the item.
Items must be returned within 10 days of receiving the item. This can be checked by your tracking from the date it was delivered to you. I must be notified within 24 hours of receiving the item, that there is a problem. Buyer will be responsible for all shipping charges related to returns. I will not refund shipping prices. Please be sure that item is shipped back to us in the same condition you received it. Please allow up to 5 business days for refund after item is received.
No Refunds or Returns on custom made orders, such as Company Logo's, large quantity orders, or items with names on them.
I do not refund until item is in my possession. Always use tracking.
If an item arrives in damaged condition. If I cannot replace the item, I will issue a refund for the price of the item. This item does not have to be sent back.
Buyer is responsible for return shipping.
I do not accept returns on my PDF patterns, but feel free to contact me at any time with any questions about or problems with any pattern.
DUE TO COVID 19, IF YOUR AREA IS A HOT SPOT UNDER NO CIRCOMSTANCES CAN I ACCEPT YOUR ITEM BACK.
ALL INTERNATIONAL ORDERS EXCEPT FOR DIGITAL ORDERS WILL BE REFUNDED. I DO NOT SHIP INTERNATIONAL. THIS SITE DOES NOT ALL SET INTERNATIONAL PRICES. SO WHEN YOU PAY $3 US SHIPPING I PAY AN ADDITIONAL 15-21 U.S. DOLLARS. SO NO INTERNATIONAL ORDERS.
There seems to be problems downloading files from here.
All digital downloads are a PDF file.
YOU ONLY HAVE 14 DAYS TO DOWNLOAD THE PATTERN BEFORE EBLUJAY MAKES IT UNAVAILABLE!
Check your "PAID" Invoice. Downloads will only appear in "PAID" Invoices. IF YOU INVOICE SHOWS IT HAS BEEN DOWNLOADED YOU WILL NOT BE REFUNDED.