What payment methods does Score Memorabilia accept?
-Score Memorabilia Gift Certificate
-Personal Check, Cashier's Check or Money Order (Note: All Prepaid Orders, including Cashier's Checks, take longer to process because they must first be cleared with the bank)
Pricing Policy: Pricing is subject to change based on supply and demand. Score Memorabilia verifies all addresses for fraud prevention purposes. If the billing and shipping addresses are different, we must verify the shipping address. Please contact the issuing Credit / Debit Card and have the shipping address listed as an alternate address. It takes three to four business days for an order to process (prior to shipping it). Once the order has shipped, estimated time of arrival will be determined by the selected shipping method and local FedEx, USPS or UPS guidelines for delivery.
Your order will be carefully packaged, insured and shipped to you within 3-5 days after order placement via USPS Priority Mail.
You will receive a confirmation email informing you your item has been shipped and the tracking number to track your package.
If an order is out of stock for any reason, you will be contacted directly.
We offer free domestic shipping via USPS Priority Mail.
USPS Priority orders normally deliver within 3-5 business days of ship date within the United States. Shipping takes place Monday through Friday. Orders received on Friday, Saturday or Sunday will be processed on the next Monday.
International shipments will be considered on an individual basis. Shipping outside of the United States is restricted as allowed by the USPS or Fedex. Duties and Taxes are the responsibility of the buyer. All items are insured and a signature is required at delivery. You will receive the item's tracking number by email. We track each package daily throughout its transportation cycle to help ensure timely and safe delivery. If there are any delays due to shipping company issues, you will be notified by Score Memorabilia. Please include your contact phone number with your order.
The Score Memorabilia Return Policy applies to the original buyer only (as name and information stated on Sales Receipt). Returns will not be accepted from parties who purchased the item from original buyer.
If you are not satisfied with your purchase, you may return your item within 60 days of order date. The Shipping Receipt and all other documentation must be returned with item or refund will not be considered. Returned item must be shipped back via FedEx, fully insured for a minimum of the price paid for the item. Any cost of shipping or duties and taxes paid will not be included in the refund amount.
Refunds are subject to a 20% restocking fee and do not include shipping costs.
Returned items must be received in the original condition so they can be resold. An inspection of the returned item will be made upon its return and matched with the photographs taken before it was shipped to you. The autograph will be re-authenticated by a forensic expert upon its return. If the autographs do not match no refund will be issued, and the item will be shipped back to you.
If the item arrives damaged or does not meet the requirements of the return policy, you will be notified, no refund will be issued, and the item will be shipped back to you.
Please note: All merchandise is considered to be owned by you until a refund is issued for your return.
Score Memorabilia does accept the opinion of Third Party Authentication services within 60 days of purchase date when they meet the basic minimums for industry-standard authentication opinions. For a refund to be considered, documentation from a Third Party Authentication Company must include the following information:
-Authentication Company Name
-Date of Inspection/Opinion
-Location of Inspection/Opinion
-Printed Name and Signature of Authenticator(s). We do not accept standardized, pre-printed signatures on authentication paperwork. Documents must specifically state the authenticator's name and bear the authenticator's signature.
-Type of Tools/Instruments Used in the Inspection Process. In order to meet minimum industry standards for 3rd party authentication 3-5 different exemplars must be used for the identification process. Those exemplars must be placed side by side on the authentication report with the item being authenticated.
-Specific Reason(s) the Item Failed Inspection. We do not accept generic wording like:
"Atypical letter slant, angle, and/or pitch; Drawn slowly; Base line misalign/Undulation; Irregular letter shape and/or formation; Irregular overlapping of strokes; Irregular spacing between letters; Lacks spontaneity, rhythm, conviction, and/or movement; Poor line quality and transition between connective strokes; Sizing of letter Disproportionate/Exaggerated/Undersized".
We do not accept random lists of possibilities as to why the item failed inspection.
The authenticator needs to be very specific and professional about his/her opinion.
-Items with multiple signatures or team signed items must meet the requirements listed above for each signature.