Business Communication: Process and Product 8th edition INSTRUCTOR'S EDITION (NEW)

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I ship to all 50 states, APO/FPO, and PO Boxes via USPS Media Mail and Priority Mail. Before ordering, don't hesitate to ask about shipping adjustments - older ads may not have Priority Enabled.

I ship same day or next business day.

If shipping is free, it's Media Mail or First Class, 5-12 days. Expedited shipping is $7.99 to arrive in 3-5 days. PLEASE CONTACT ME if you need an ad adjusted to the 7.99 Expedited Shipping Service. I can do this quickly for you.

Returns accepted up to 15 days after you received the item per tracking history. Please contact me if you need to return an item.

POLICY:

Returns are accepted within 15 days of date of delivery but not later. Refunds are issued in full if the product is in the same exact product, and if the condition it was when shipped. Access Codes must not be opened or scratched. I refund upon receipt. No refunds are issued by this seller after the 15 day period.

Items that do not meet our returns guidelines will receive only partial refunds: Books returned in lesser condition than when sent out: 50% of item's price. For example, a new book sent out in pristine condition coming back with signs of being opened such as cover lift, curl, bends, creases, etc. (including shipping damage) will be refunded 50% of original price.

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap): 50% of item's price. Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: up to 50% of item's price.

Shipping is also refunded in cases of seller error, such as shipping the wrong item as verified by photographs during the packing process.

Please pack very well to increase chances of qualifying for a full refund.