All payments must be paid in full by credit/debit card only. Your credit card will be charged when you place an order. If we are unable to fulﬁll your order for any reason, your credit card will be refunded. The shipping address must match the credit card address.
You will be responsible for paying for your own shipping costs for buying and returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping rates will vary depending on your desired location of shipment.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card. You will receive the credit within 15 days depending on your card issuer’s policies.
We are committed to protecting your privacy and do not sell, rent, or trade your personal information to others. We strictly use the information we collect about you to process your orders and provide a more personalized shopping experience. All information collected is used exclusively only by BioBubble Pets. for your transactions on https://www.ebluejay.com/ store/biobubblepets
Security Policy --
Ordering from www.ebluejay.com/store/biobubblepets is safe and secure. This store uses state of the art encryption technology to ensure safe and efﬁcient transactions for all of your orders. We make sure your online credit card transactions are secure, as all orders are encrypted and sent through a secure server to prevent information from being intercepted.