Cancelling or changing your order is not an option available through the Web site at this time. However, you can either send us an email letting us know the confirmation web order number or the order number you were assigned when we confirmed your order in email with assigned shipping week and what changes you would like make. We will try to accommodate your changes if possible. Please be aware that as we get closer to your shipping time it may not be possible to make changes to your order.
We do understand that sometimes orders must be cancelled. Orders not yet charged may be cancelled without incurring any fees.
If an order has already been charged, we will cancel the order at your request. However, a 10% cancellation fee (with a minimum $5.00 charge) will be applied. Our credit card processor charges us 3% when we charge your card and another 3% when we refund your card as well as transaction fees.