Payment required within 3 days of purchase unless other arrangements are made in advance.
Orders are processed in the order they are received and expedited shipping orders, such as Priority and Express shipping, are elevated in priority to meet the delivery deadline. ... Orders placed are usually processed and shipped within 2~6 business days from the time the order is placed.
Please contact us if you are unsatisfied with the product or service you received. We will do every thing we can to provide you with exemplary service, and make sure you are satisfied with your transaction. We have a long strong history of satisfied, and return customers, and we would like to keep it that way.
Returns: all item can be returned within the 30 day time period, in its original shape. Customers may choose either a cash refund, or store credit +$10 bonus if they see something else in our store they would like to purchase.
Items Not Eligible for Refund or Store Credit:
1. Items marked as final sale.
2. Free gifts or promotional items with retail value.
3. Returns received in damaged/worn condition.
4. Returns received after 30 days of the original order shipment date.
5. Shipping charges, except in cases where we have made a shipping error.
6. Digital media, which includes CD's, DVD's and ebooks.
Return Shipping: all return shipping that is determined to be a direct result of our error, will be paid for by us. Return shipping for all other reasons will be the responsibility of the buyer.